This website is operated by Shodh Coffee. Throughout the site, the terms "we", "us" and "our" refer to Shodh Coffee. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service ("Terms").
Section 1
Eligibility
By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you are accessing the website under the supervision of a parent or legal guardian.
Section 2
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.
Any breach of these Terms may result in immediate termination of services.
Section 3
Products & Services
All products are subject to availability.
We reserve the right to limit quantities or discontinue any product at any time.
We make every effort to display product details accurately; however, minor variations may occur.
Packaging and product presentation may vary slightly from images shown on the website.
Section 4
Pricing & Payments
All prices are listed in INR and are subject to change without prior notice.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors.
In case of payment failure, the order will not be processed.
Section 5
Order Acceptance & Cancellation
Placing an order does not guarantee acceptance.
We reserve the right to cancel orders due to availability issues, errors, or suspected fraudulent activity.
Cancellation requests will be governed by our Cancellation Policy.
Section 6
Shipping & Delivery
Orders are processed and shipped as per our Shipping & Delivery Policy. Delivery timelines are estimates and not guaranteed. Once dispatched, delivery is handled by third-party logistics providers.
Section 7
Returns, Refunds & Replacements
All return and refund requests are governed by our Return, Refund & Damaged Goods Policy. We do not accept returns for taste or preference-based reasons.
Section 8
Accuracy of Information
We strive to ensure that all information on the website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.
Section 9
Intellectual Property
All content on this website, including text, images, branding, and design, is the property of Shodh Coffee and may not be used, reproduced, or distributed without prior written permission.
Section 10
Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability, in any case, shall be limited to the value of the order placed.
Section 11
Indemnification
You agree to indemnify and hold harmless Shodh Coffee from any claims, damages, or expenses arising out of your misuse of the website or violation of these Terms.
Section 12
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Surat, Gujarat.
Section 13
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
Section 14
Electronic Communications
By using this website, you consent to receive communications from us electronically, including emails, order updates, and service-related messages.
Section 15
Grievance Redressal
If you have any complaint or concern relating to the website, orders, products, or services, you may contact us through the details provided on our Contact page.
Section 16
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Section 17
Entire Agreement
These Terms, along with our Privacy Policy, Shipping & Delivery Policy, Return, Refund & Damaged Goods Policy, and Cancellation Policy, constitute the entire agreement between you and Shodh Coffee.
Section 18
Force Majeure
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, courier disruptions, strikes, technical failures, or government action.